Privacy Policy
Last Updated: March 11, 2026
1. Introduction
AssureStep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at getassurestep.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide when you:
- Create an account (name, email, password)
- Subscribe to our services (company name, billing information)
- Add customer or equipment data (names, addresses, equipment details)
- Contact us for support (email, description of issue)
2.2 Information Collected Automatically
When you access our Service, we automatically collect:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, operating system)
- Cookies and similar tracking technologies
- Usage data (features used, actions taken within the Service)
3. How We Use Your Information
We use collected information for:
- Providing, maintaining, and improving our Service
- Processing payments and managing subscriptions
- Sending service-related emails and notifications
- Responding to support requests
- Analyzing usage patterns to improve functionality
- Preventing fraud and ensuring security
- Complying with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share information with:
4.1 Service Providers
- Authentication services (Supabase) - for account management
- Payment processors (Stripe) - for billing
- Hosting providers (Vercel) - for infrastructure
- Analytics providers (Google Analytics) - for usage analysis
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Object to processing of your data
To exercise these rights, contact us at support@getassurestep.com
8. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect Service functionality.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion. Contact us to exercise these rights.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@getassurestep.com
Website: getassurestep.com